Effective Date: 12 Septemeber 2024

At Retaileco Ltd, we are committed to maintaining the confidentiality and security of all sensitive information shared between our agency and our clients. This Non-Disclosure Policy outlines our principles and guidelines for safeguarding confidential and proprietary information shared during the course of our business relationships.


1. Purpose

The purpose of this Non-Disclosure Policy is to protect sensitive and confidential information shared with Retaileco Ltd by clients, partners, and stakeholders during the provision of our digital marketing services.


2. Definition of Confidential Information

Confidential Information includes, but is not limited to:

  • Business plans, marketing strategies, and operational data.
  • Financial information and projections.
  • Proprietary methods, systems, and technologies.
  • Client lists, customer data, and contracts.
  • Any other information explicitly marked as confidential or deemed sensitive due to its nature.

Confidential Information may be disclosed verbally, electronically, or in writing.


3. Obligations of Retaileco Ltd

To protect Confidential Information, we commit to:

  • Using such information solely for the agreed purposes related to the services provided.
  • Not disclosing Confidential Information to any third party without prior written consent from the client.
  • Restricting access to Confidential Information to authorized personnel who need to know the information to perform their duties.
  • Ensuring all employees, contractors, and agents adhere to this policy and maintain confidentiality.

4. Exclusions

Confidential Information does not include:

  • Information that is publicly available or becomes publicly available without breach of this policy.
  • Information already known to Retaileco Ltd before disclosure by the client.
  • Information independently developed without reference to the client’s Confidential Information.
  • Information disclosed to Retaileco Ltd by a third party legally entitled to make such disclosure.

5. Client Responsibilities

Clients are also responsible for safeguarding sensitive information disclosed by Retaileco Ltd. This includes any proprietary methods, tools, or materials provided during service engagements.


6. Duration

Confidentiality obligations under this policy will remain in effect for three (3) years after the termination of the business relationship unless otherwise specified in a separate agreement.


7. Breach of Policy

Any unauthorized use or disclosure of Confidential Information by Retaileco Ltd employees, agents, or contractors will be addressed immediately and may result in disciplinary action or legal remedies.


8. Amendments

Retaileco Ltd reserves the right to amend this Non-Disclosure Policy at any time. Updates will be communicated to clients in writing or via our website at www.retaileco.co.uk.


9. Contact Information

For questions or concerns regarding this policy, please contact us:

  • Email: Growth@retaileco.co.uk
  • Phone: +44 7366 259913
  • Mail:
    Retaileco Ltd
    71-75 Shelton St
    London WC2H 9JQ, UK

By engaging with Retaileco Ltd, clients acknowledge and agree to this Non-Disclosure Policy.